Terms and conditions
We are committed to protecting your privacy and ensuring you have a positive experience on our website. This policy outlines our personal information handling practices for both online and offline data. If you give us personal information, we will treat it according to this policy.
Collection of your personal information:
When we collect any personal information on our website, we will express our need for the personal data at the point of collection. Personal information is any information that can be used to identify an individual, and may include, but is not limited to, name, email address, postal or other physical address, title, occupation, and other information required to provide a service, deliver a product, or carry out a transaction you have requested. Some of the reasons we collect your personal information include:
- Registration to membership programs or newsletter subscriptions
- Provide registered users a more personalised and meaningful experience on our website
Uses of your personal information:
We will only use your personal information in the way we specified when it was collected. We will not subsequently change the way your personal information is used without your consent.
- To provide the ability to contact you, and provide you with latest offers and news updates
- To provide customer feedback and support
- To understand more about you, so we can personalise newsletters and websites to your preferences. For example, allow you the opportunity to request specific information on products and services that may be of interest.
Each email newsletter will include instructions on how you can unsubscribe from that particular mailing.
Non-personal information collection:
In some instances, we may collect non-personal (aggregate or demographic) data through cookies, web logs, and web beacons. This information is used to better understand and improve the usability, performance and effectiveness of our website.
Sharing your personal information:
We do not sell or rent your personal information to third parties for marketing purposes unless you have granted us permission to do so.
We may also share your personal information with authorised third-party agents or contractors in order to provide a requested service or transaction. We only provide third-party agents with the minimum amount of personal information necessary to complete the requested service or transaction.
We may collect and possibly share personal information and any other additional information available to us in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or as otherwise required by law.
We will ask you for your opt-in consent to share your personal information with a third party for any other reason.
We may customise websites or newsletters for certain users based on the information they previously provided or that was collected through our website in order to enhance the overall web experience.
Security of your personal information:
We are committed to protecting the personal information you share with us. We utilise a combination of security technologies, procedures, and organisational measures to help protect your personal information from unauthorised access, use or disclosure. While we strive to protect your personal information, we cannot ensure the security of the information you transmit.
We recommend you to take every precaution in protecting your personal information when you are on the Internet. For example, change your passwords often, use a combination of letters and numbers when creating passwords, and make sure you use a secure browser.
Areas of our website may utilise cookies, although you can still access most of them even if you choose to disable cookies in your browser. Some websites will not allow you to complete certain activities if cookies are disabled.
We may also include web beacons in HTML-formatted e-mail newsletters in order to count how many newsletters (or particular articles, links, etc.) are being accessed.
Current versions of web browsers offer enhanced user controls regarding the placement and duration of both first and third party cookies. Search for "cookies" under your web browser's Help menu for more information on cookie management features available to you.
We will not retain your personal information longer than is necessary to fulfil the purposes for which it was collected or as required by applicable laws or regulations.
Our websites may provide links to other third-party websites, which are outside our control and not covered by this policy. We encourage you to review the privacy policies posted on these (and all) sites.
We do not knowingly collect personal information from children under the age of 13. If we learn that we have collected personal information on a child under the age of 13, we will delete that data from our systems. We encourage parents and guardians to go online with their children. Here are a few tips to help make a child's online experience safer:
- Teach children never to give personal information (such as name, address, phone number, school, etc.) unless supervised by a parent or responsible adult
- Know the sites your children are visiting and which sites are appropriate
- Look for website privacy policies. Know how your child's information is treated
Policy Update: 20th February 2010